Privacy Policy
pk786 — Your Data,
Our Responsibility

1. Who We Are

pk786 ("the Company," "we," "us," "our") is the operator of the online gaming platform at pk786.lat. pk786 provides sports betting, live casino, slot games, and related entertainment services to eligible players in Pakistan and other jurisdictions permitted under our international gaming license.

For the purposes of this Privacy Policy, pk786 is the data controller in respect of any personal data you provide to us or that we collect about you through your use of the platform. Our designated contact for privacy and data protection matters is our support team, reachable at [email protected] or via the 24/7 live chat function on the pk786 platform.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your use of the pk786 platform.

2. Personal Data We Collect

pk786 collects personal data in two ways: data you provide directly to us, and data we collect automatically through your use of the platform. We collect only the data that is necessary for the purposes described in this Policy.

Data you provide directly:

• Registration data: Full legal name, date of birth, Pakistani CNIC number, registered mobile number, email address, and account password (stored as a hashed value only);
• KYC verification documents: Copy of your CNIC or passport, proof of address (utility bill or bank statement), and selfie verification where required;
• Financial data: Payment method details (JazzCash account number, EasyPaisa wallet, HBL/UBL/Meezan Bank account details, USDT wallet address, debit card details). pk786 does not store full card numbers — payment processing is handled by PCI-DSS certified payment processors;
• Communications: Records of your live chat conversations, email correspondence, and any feedback, complaints, or support requests submitted to pk786.

Data collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone;
• Usage data: Pages visited, games played, bets placed, session duration, navigation paths, and feature interactions within the pk786 platform;
• Transaction data: Full history of deposits, withdrawals, bonus claims, bet placements, and settlements on your pk786 account;
• Cookie and tracking data: As described in Section 6 of this Policy.

3. How We Use Your Personal Data

pk786 uses the personal data we collect for the following specific purposes:

• Account management: Creating, maintaining, and securing your pk786 account; verifying your identity during registration, login, and withdrawal processes;
• Service delivery: Processing bets, settling games, crediting winnings, processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20, and debit card;
• Regulatory compliance: Fulfilling our KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations under our international gaming license; verifying that you meet the 21+ age requirement;
• Responsible gaming: Monitoring gameplay patterns to identify indicators of problem gambling; applying deposit limits, loss limits, and self-exclusion measures requested by players;
• Customer support: Responding to your queries, complaints, and support requests via live chat or email;
• Security and fraud prevention: Detecting and preventing fraudulent activity, account takeovers, money laundering, and prohibited use of the platform;
• Platform improvement: Analysing aggregated, anonymised usage data to improve the pk786 platform, fix technical issues, and develop new features;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided consent or where a legitimate interest applies, subject to your opt-out rights.

4. Legal Basis for Processing

pk786 processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contract performance: Processing necessary to provide the gaming and betting services you have signed up for, including account management, game settlement, and payment processing;
• Legal obligation: Processing required to comply with KYC, AML, responsible gaming, and other regulatory obligations imposed by our international gaming license and applicable law;
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and direct marketing to existing account holders, where pk786's legitimate interests do not override your fundamental rights;
• Consent: Processing for non-essential cookies, certain marketing communications, and voluntary programme enrolment, where we have obtained your express prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

pk786 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and our card payment and USDT processing partners, solely to facilitate deposit and withdrawal transactions;
• Identity and KYC verification providers: Third-party identity verification services used to confirm your CNIC or passport details and proof of address;
• Regulatory authorities: Our licensing authority and any law enforcement or government agency that has a lawful basis to request information about your account or transactions;
• Game software providers: Providers of casino game software integrated into the pk786 platform who require minimum technical data (such as session tokens) to deliver games to your device;
• IT and security service providers: Hosting providers, cloud services, and cybersecurity firms engaged by pk786 who process data solely on our instructions under strict data processing agreements;
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of the Company's assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers engaged by pk786 are required to process your data in accordance with this Privacy Policy and applicable data protection law. They are not permitted to use your data for their own independent purposes.

6. Cookies and Tracking Technologies

pk786 uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device that allow us to recognise your browser, remember your preferences, and understand how you interact with the platform.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect your account. These cookies cannot be disabled;
• Functional cookies: Remember your language preferences, display settings, and responsible gaming tool configurations so you do not need to reset them on each visit;
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the pk786 platform, which pages are most visited, and where technical errors occur. This helps us improve the platform experience;
• Marketing cookies: Track whether you arrived at pk786 through an affiliate or partner link, used only for internal attribution purposes.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core pk786 platform but may affect certain personalisation features.

7. Data Security

pk786 implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• TLS 1.3 encryption for all data in transit between your device and the pk786 servers;
• AES-256 encryption for all personal and financial data stored in our databases;
• Bcrypt hashing for account passwords — we never store passwords in recoverable form;
• Two-factor authentication (2FA) available to all pk786 account holders;
• Continuous monitoring of platform traffic for anomalous activity and potential intrusion attempts;
• Strict access controls ensuring that only authorised pk786 personnel can access personal data, on a need-to-know basis;
• Regular third-party security audits and penetration testing of the pk786 infrastructure.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk786 will notify you without undue delay and will report the breach to the relevant supervisory authority within the timeframe required by applicable law.

8. Data Retention

pk786 retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by our regulatory and legal obligations, whichever is longer.

Specific retention periods applicable at pk786 include:

• Active account data: Retained for the full duration of your account relationship with pk786, plus a minimum of 5 years following account closure, as required by AML regulations;
• KYC documents: Retained for a minimum of 5 years following account closure in accordance with our licensing obligations;
• Transaction records: Retained for a minimum of 5 years from the date of each transaction;
• Support communications: Retained for 2 years from the date of the last communication;
• Marketing consent records: Retained for as long as your consent remains valid, or for 3 years from withdrawal of consent.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pk786's data disposal procedures.

9. Your Data Rights

As a pk786 player, you have the following rights in respect of your personal data, subject to applicable law and regulatory restrictions:

• Right of access: You may request a copy of all personal data we hold about you at any time. pk786 will provide this within 30 calendar days of a verified request;
• Right to rectification: You may request correction of inaccurate or incomplete personal data. Minor corrections (such as contact details) can be made directly from your account profile;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal and regulatory retention obligations;
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances, such as where you dispute its accuracy while a correction is pending;
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to pk786, where processing is based on consent or contract;
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Upon receipt of a marketing opt-out request, pk786 will cease all direct marketing within 5 business days;
• Rights related to automated decision-making: Where pk786 makes decisions about your account solely by automated means, you have the right to request human review of that decision.

To exercise any of the above rights, please contact the pk786 support team via live chat or at [email protected]. We will require identity verification before processing your request to protect against unauthorised data access.

10. International Data Transfers

pk786 operates under an international gaming license and may process and store data on servers located outside of Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that available under Pakistani law, pk786 will implement appropriate safeguards, such as standard contractual clauses or equivalent transfer mechanisms, to protect your data.

All third-party service providers who process personal data on behalf of pk786 in non-equivalent jurisdictions are required to adhere to contractual data protection obligations that are no less protective than those described in this Privacy Policy.

11. Children and Minors

pk786 operates a strict 21+ age policy. The platform is not intended for, and does not knowingly collect personal data from, any individual under the age of 21. Age verification checks are conducted during the registration process to enforce this requirement.

If pk786 becomes aware that personal data has been collected from an individual under the age of 21 without parental consent, we will delete such data immediately and close the associated account. If you believe that a minor may have registered at pk786, please contact our support team at [email protected] without delay.

12. Marketing Communications

pk786 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, PSL cricket betting markets, and other platform updates. We will only send direct marketing communications where you have provided consent during registration, or where you are an existing account holder and we have a legitimate interest in informing you about directly relevant products and services.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link included in every pk786 marketing email;
• Adjusting your notification preferences in your pk786 account settings;
• Contacting the pk786 support team via live chat or at [email protected].

Please note that opting out of marketing communications will not affect transactional communications, which include account security alerts, withdrawal confirmations, KYC requests, and other notices necessary for the operation of your account.

13. Third-Party Links

The pk786 platform may from time to time contain references or links to responsible gaming resources and information pages. pk786 is not responsible for the privacy practices of any third-party organisation and encourages you to review the privacy policies of any external resource you choose to visit.

This Privacy Policy applies exclusively to the pk786 platform at pk786.lat and does not extend to any third-party websites, payment processors, or external services, even where those services are accessed through the pk786 interface.

14. Changes to This Privacy Policy

pk786 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform functionality. Where changes are material — such as changes that affect the types of data collected, the purposes of processing, or your rights — pk786 will provide advance notice via email to your registered address or via a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the pk786 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a material change to this Policy, you should cease using the platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how pk786 protects your personal data.

15. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk786 handles your personal data, please contact us through the following channels:

We aim to acknowledge all privacy-related queries within 48 hours and to provide a substantive response within 30 calendar days. Please include your registered account username and a clear description of your query or request to help us respond efficiently.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the supervisory authority responsible for data protection in the jurisdiction applicable to your complaint, or to the dispute resolution body designated by our international gaming license authority.